Terms and Conditions

Delivery

Pinkai Research makes best efforts to deliver a research report in the shortest possible time. All electronic reports are dispatched within 48 hours (2 working days). Delivery of the physical copy to some markets may be delayed on account of local carriers and other formalities.

Cancellations and Refunds

Pinaki Research does not accept returns of research reports once dispatched. The reports contain confidential information. In case, a report qualifies for return, a credit worth purchase price minus shipping cost is issued to the client. The client can use it towards a future purchase. The decision of product return is the sole discretion of management of Pinaki Research. Any dispute will be subject to the laws of India and exclusive jurisdiction of Indian Courts.

License Rights

Single User License: Access to the soft copy of the report will be granted to individual user/ Authorized User within the organization. The Authorized User may store, display or archive the information but will not be able to print, copy and use any information in the report for circulation or citation purpose. The individual user will treat the information in the report as confidential and will only use this for internal purposes. In no circumstance, the complete / part of the publication may be resold for monetary terms by the client or any other party related to the client or can be made available on third party website or on Google for general public view. The report will be MAC address protected and will only be accessible on 1 platform.

Hard Copy License: The license provides the access to hard copy/ printed copy of the report to the Authorized User only. The report will be delivered to the user on the address provided during making the purchase. The Authorized User may store, display, or archive the information but will not use any information in the report for circulation or citation purpose. The individual user will treat the information in the report as confidential and will only use this for internal purpose. In no circumstance, the complete / part of the publication may be resold for monetary terms by the client or any other party related to the client or can be made available on third party website or on Google for general public view. No soft copy access will be provided in this case.

Enterprise wide: Access to the soft copy of the report will be granted to multiple users within the organization. The users are authorized to store, display, duplicate, archive, print and distribute the information within the organization either electronically or in paper. The users are not authorized to use any information in the report for citation and circulation externally. The users will treat the information in the report as confidential and will only use this for internal purpose. In no circumstance, the complete / part of the publication may be resold for monetary terms by the client or any other party related to the client or can be made available on third party website or on Google for general public view.